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FAQ

General Information

CAN I CHANGE THE 

PACKAGE I BOOKED?

Yes, it is possible to change your package every month once your current package is expired. This allows you to switch easily between different services if a change is needed. If you wish to upgrade your package during the term, we can also make this possible.

HOW DOES THE ONBOARDING PROCESS WORK?

With a first introductory consultation, we offer you the best possible advice on the choice of your package. Once you book your desired package online, we will set up your dedicated team of Senior Consultants and connect you with your team. They will arrange a briefing call with you, draw up a bespoke plan incl. KPIs for your project.

CAN YOU CUSTOMIZE A PACKAGE 

TO BETTER MEET MY NEEDS?

In our introductory discussion, we will define the details of your project. Within a similar scope of work, we can flexibly change certain measures. If a specific activity comes at an additional charge, you would be informed in advance for approval.

WHAT CAN MY COMPANY ACHIEVE
WITH THE SERVICES OF MIKA MONDO?

With the implemented measures, we ensure that your messages will reach your target audience. We will generate media presence and raise your profile.

WHICH INDUSTRIES DOES
MIKA MONDO FOCUS ON?

Thanks to our global network and our various contacts, we are broadly positioned and cover any type of industry.

WHAT OTHER SERVICES
DOES MIKA MONDO OFFER?

MIKA MONDO offers all services that are also part of our packages. For inquiries about specific services, just contact us. ​

If you are interested in something that is not yet listed, please feel free to ask us about this service. We will do our best to make this possible for you.

WHAT IF I AM NOT HAPPY WITH THE CONSULTANTS?

Our team will always stay in close touch with you. Should you ever experience any dissatisfaction with one of our consultants, we can re-organise and adjust your team according to your needs. We will ensure that you will always have the best consultants to achieve your goals with.

HOW IS SUCCESS MEASURED?

As a client of Mika Mondo, you are in close contact with your consultants; you define the goals together, discuss the progress and of course we deliver the results. We use media monitoring services to track coverage of your company; we can also deliver numbers of reach and metrics.

WHAT DOES THE NAME MIKA MONDO MEAN?

"Mika" can be both a first name and a surname, male or female. It stands symbolically for the numerous colleagues around the globe who give their best for their clients every day and of whom we are so incredibly proud. "Mondo" is Italian and means "earth". It stands not only for our truly global presence and orientation, but also our networked and decentralised approach. It presents our commitments to give our clients the best media presence and support in all communication matters.

Image by Damian Zaleski

CONTACT

©2020 Mika Mondo